Privacy Policy — Charleston Jump Castles, LLC
Last updated: February 18, 2026
Charleston Jump Castles, LLC (“Charleston Jump Castles,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We may collect information you provide to us when you request a quote, place a reservation, contact us, or communicate with us, including:
– Name
– Phone number
– Email address
– Event address and event details
– Messages you send to us
We may also collect basic technical information when you use our website (for example, browser/device information and approximate location) through standard website analytics and logs.
How We Use Information
We use your information to:
– Provide quotes and booking support
– Confirm availability and process reservations
– Communicate about delivery/pickup coordination and order updates
– Provide customer service and respond to requests
– Operate, improve, and secure our website and services
SMS/Text Messaging
If you opt in to receive SMS messages, we may send messages related to quotes, bookings, delivery/pickup updates, and customer support. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Consent to receive SMS messages is not a condition of purchase.
How We Share Information
We do not sell your personal information. We may share information only as needed to operate our business, including with service providers that help us run our website, communications, and scheduling/booking systems. These providers may process information on our behalf under appropriate safeguards.
Data Retention
We retain personal information only as long as reasonably necessary for business, legal, and customer-service purposes.
Your Choices
You may:
– Opt out of SMS messages at any time by replying STOP
– Request assistance by replying HELP
– Contact us to request access, correction, or deletion of your personal information, subject to applicable legal requirements
Contact Us
Charleston Jump Castles, LLC
2181 Tall Grass Cir, Mount Pleasant, SC 29466
Phone: (843) 991-1497
Email: aaron@charlestonjumpcastles.com